How do you build your RevOps team? Feedback from Partoo and Zenchef

In the dynamic world of operations, structuring and managing teams is essential to ensuring an organization's success. The experiences shared by leaders in this field offer valuable insights into how to navigate these challenges.

1. Structuring and recruiting teams

Effective team structuring starts with recruitment. It is crucial to consider not only the seniority of candidates, but also their compatibility with the organization's key contacts. A balance between experience and growth potential is necessary to avoid imbalances that could undermine collective performance.

2. Importance of professional maturity

The professional maturity of the team members and their internal partners plays a decisive role. A well-structured team must be able to adapt to the specific needs of the organization, whether in terms of technical skills or project management capabilities.

3. Corporate culture and simplification

The corporate culture must favor simplicity and impact. As organizations grow, the tendency towards complexity can become an obstacle. Keeping processes simple is essential to ensure that the organization remains agile and focused on its strategic objectives.

4. Taking responsibility

The difference between a good and a bad member of an operations team often lies in the ability to take charge of problems and solve them in a way that is both effective and efficient proactively. Encouraging this mentality within teams can lead to significant improvements in performance and innovation.

5. Positioning and development of teams

The positioning of teams within the organization is crucial to their effectiveness. Teams need to be seen as strategic partners rather than simply support functions. This requires clear communication and a mutual understanding of objectives and challenges.

6. Informal relationships and influence

Building informal relationships with managers and other teams can strengthen collaboration and strategic alignment. These relationships enable a better understanding of future needs and the positioning of teams accordingly.

Conclusion

Lessons learned from the experience of operational leaders highlight the importance of structuring, culture and team positioning. By adopting a proactive approach and promoting simplicity, organizations can not only improve their operational efficiency but also strengthen their strategic impact.