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The adoption of AI and the generation of value by teams

Discover the replay and transcript of the conference given by Pierre Fertout (CSO at Weglot), Marie-Hélène Stoltz (Sales Ops at Alan) and Alban Dumouilla (SE at Dust) at Revenue Connect, on the topic "The adoption of AI and the generation of value by teams".

By
Pierre Fertout
·
CSO @Weglot

December 5, 2024

Sales Ops

21

min

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The adoption of Artificial Intelligence (AI) in business is a hot topic of discussion. Companies are exploring how AI can transform their operations, improve efficiency and deliver significant return on investment (ROI). However, integrating AI also presents challenges, particularly in terms of in-house skills and confidence in the technology.

1. Level of adoption of AI

Companies are at different stages of AI adoption. Some have not yet integrated AI into their processes, while others have implemented it but are not making full use of it. The majority use AI sporadically, often on the initiative of individual employees. A smaller percentage of companies have reached maturity in their use of AI, integrating this technology systematically into their operations.

2. Uses of AI

The applications of AI in business are varied. The automation of repetitive and administrative processes, data analysis and future predictions, and the creation and processing of natural language are among the most common uses. These applications can improve operational efficiency and generate significant ROI.

3. AI-related concerns

Companies are expressing a number of concerns about AI. Lack of in-house skills is often cited as the main obstacle to the successful implementation of AI. Implementation costs, fear of failure and lack of confidence in the maturity of the technology are also major concerns. These factors can hinder the adoption of AI and require special attention to overcome.

4. Measuring the success of AI

The success of AI in a company is measured by the adoption of the technology by employees and the impact on the business. Adoption is a key indicator, as it reflects the acceptance and effective use of AI. Business impact, although more difficult to quantify, is essential for assessing ROI and justifying investment in AI.

5. Strategies for successful adoption

To successfully adopt AI, it is crucial to start with applications that deliver clear and tangible added value. The involvement of senior executives and management teams is essential to support implementation. In addition, employee training and support is needed to overcome the lack of in-house skills and build confidence in the technology.

Conclusion

AI represents a major opportunity for businesses, but its adoption requires a strategic and considered approach. By overcoming skills barriers and carefully measuring success, businesses can leverage AI to transform their operations and gain a sustainable competitive advantage.

Revenue Connect

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